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Easing the Menace of Administration Through Process Automation

You have probably heard the term Business Process Automation.  But do you understand what it means and what it can do for your company?  Business process automation, or BPA, is the process a business uses to automate many tasks, steps and actions that are often performed manually within organisations to contain costs. It consists of integrating applications and cutting labour wherever possible by using software applications throughout the organisation. 

There is no doubt that organisations today are moving towards software solutions that offer process automation, in order to successfully automate the once labour-intensive and error-prone processing and management of HR and Payroll information.  Business process automation also facilitates the most valuable method for further streamlining internal procedures, improving internal communication and maximising the effectiveness of their workforce.

Managing compliance has become an added responsibility of the HR executive.  Through technology the traditional administrative and transactional elements of HR is minimized, resulting in healthier decision making, satisfied employees, increased efficiencies and reduced costs.  Furthermore, the relentless drive for cost control within the HR Department has forced HR to demonstrate that it can develop and deliver solutions to the organisation as efficiently as possible, without compromising on service delivery and at the same time cutting costs. Progressive organisations, through the introduction of automated workflow, have not only reduced the cost and cycle time of HR processes, but also enjoyed the added advantage of improving user satisfaction. 

One example of this is Employee and Manager Self Service which has become commonplace in most HR applications.  The need for traditional paper-based approvals has been replaced with electronic notification, reminders, routing and approvals.  By automating these processes and allowing employees to serve themselves, you could reduce transaction cycle time by up to 40%.  While Self Service solutions initially focused on providing access to HR policies and procedures, more sophisticated transactions such as benefits enrolments, approvals for leave, transfer, promotions, hires, terminations, training, performance reviews,  etc are now commonplace.  Added to this is the benefit of access to reports for both employees and manager subordinates.

There is little doubt that process automation of activities traditionally performed by administrators and professionals, allows organisations to speed up processing timeframes, improve results and reduce overall costs.  However, automation in itself is only part of the course of action.  To get the most out of the value of any new approach, organisations must not only implement appropriate technologies in the right business area, but also review their processes, structure and controls.

Finding the right solution can be a challenge.  Whether your company is a growing mid-sized venture or a global enterprise with tens of thousands of employees, using a computerised leave management system which integrates with your Payroll will enable you to measure what unscheduled absenteeism is costing you.  Educos offers an innovative mix of web-based solutions and outsourcing options which will enable you to do more than manage the administrative challenges associated with leave and absenteeism. Using the automation tools that are available, you and your entire workforce will have all the information at your finger tips to streamline your current processes, but also reduce your administrative cost that will impact the bottom line.    

With more than 25 years' of experience, we continually advance our solutions to meet your needs today and in the future, ensuring that our solutions allow you to realise your software's strategic potential.  Our fully integrated, flexible and totally customisable solution for managing all aspects of HR, Leave and Payroll management on an in-house, SaaS or outsourcing model is best suited to your requirements.   Our solutions are quickly deployed and can be tailored to provide the flexibility and process automation that is required to run your business more efficiently.   Our solutions are able to integrate with any other third party software and part of our implementation strategy is to define what system integration would be required and include this as part of your total solution.